Refund policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full store credit, or an exchange. For more information on our return policy, please contact us via the contact form at https://topshelfminoxidil.com.
Refund
We offer store credit to our customers unless we made a mistake with the order ourselves, in which case we will offer you a refund or exchange. If the Products we deliver to you are defective or are not as described on our Website, you should contact us and report such defect or misdescription as soon as possible (we ask that this is within 3 days from delivery of the Products and if possible we ask that you send us a photograph as evidence of the defective or misdescribed Product - this will assist in processing your refund quickly).
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund, store credit or exchange.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form on our website or email us at sales@topshelfminoxidil.com
Revision Date
This Refund Policy was last updated on 31 January 2023 ("Revision Date"). If you were a user before the Revision Date, it replaces the existing Refund Policy.